Cottage Farms wants you to enjoy your gardening experience. Our policy is simple: If you are not happy, we are not happy. If for any reason you are dissatisfied or your plant does not perform as expected, we will replace it at no charge with a similar or comparable plant. Perennials are warranted for one-year. Annuals and tropicals are warranted for ninety days. Alternatively, at our option, refunds may be issued within 90 days from date of purchase. This warranty is explicitly for product purchased from our website and does not supersede other warranties offered on other marketing venues. For warranty claims, please contact us online or write to Cottage Farms Direct 9960 Padgett Switch Road, Irvington, AL 36544.
For replacements of
missing or damaged items please fill out the form below and click on the "Send Request"
button. To better insure your replacement, please be sure the form is filled completely
Please enter your gardening questions or comments -
Order Now - Pay later! We hold all pre-orders for spring plants
until the weather in your area is warm enough for planting according to the historical
temperature ratings for your Hardiness Zone. We
do this to improve your chances for strong beautiful plants. And, the best thing
is that we don't even charge your credit card until it is time to ship the order! That allows
you to get your orders in early while there's still plenty of inventory. If you
order after your hardiness zone is already open for shipping, then your order will
Order Now - Pay later! We hold all pre-orders for fall bulbs and perennials
until the summer temperatures in your area begin to drop. The moderate autumn weather
is ideal for establishing new plants so that they are ready to perform the following
spring. We will ship the northern-most zones first and then
begin shipping to the southern zones. As always, we don't charge your credit card until it is time to ship the order! If you order after your hardiness
zone is already open for shipping, then your order will ship immediately.
Use the tools below and see if it's time to ship to your zone. If you're not sure
or you feel your plants should have shipped, let us know and we'll gladly look into it for you.
If you would like to see our Hardiness Zone Shipping Map, click here
© 2001 - 2017 Cottage Farms Direct